Saturday, June 28, 2014

"It's really wonderful to work in an environment with a lot of smart people." Marissa Mayer


In this post I’m going to use “smart” in a very broad sense.  Any positive talent or ability gets included – ability to get along with people is “smart,”  - able to effectively speak in public is “smart,” – able to solve problems in astrophysics is “smart,” etc.  I think any type of smartness – if we could measure it  - is distributed in the classical bell-shaped curve, i.e., Gaussian, among the population.  The point being is that there is not an infinite reservoir of any particular type of smartness.

This point comes to mind when people complain about a profession, for example, “Why doesn’t the school board just fire the dumb teachers and get smart ones?”  “Why do they hire bad policemen?”

The answer, I believe, is that the supply of people with the requisite “smartness” isn’t big enough.  They - police, teachers, bureaucrats, physicians  - all get trained, of course, and know the basic skills but “smartness” is that quality that enables you to effectively perform using what the training teaches you.  So the next time a bureaucrat in a government office gives you bad service, you should be thankful that the “smart” person became your doctor instead of the bureaucrat.

The best bureaucrat (in this example) got promoted and doesn’t serve the public – the “Peter Principle.”

So there may not be enough “smart” people to fill all of the positions requiring “smart” people.

2014 Lester C. Welch

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